Privacy Policy
Last updated: January 2026
This Privacy Policy explains how Masakicrafts (“we”, “us”, “our”) collects and uses personal data when you visit our online shop or place an order.
1. Information We Collect
When you use our shop, we may collect:
- Name, email address, billing and shipping address
- Order and payment information (payments are processed by third-party providers; we do not store full payment details)
- Communication data (customer support inquiries)
- Technical data (IP address, browser type, cookies)
2. Purpose of Processing
We process personal data to:
- Process and fulfill orders
- Handle payments, shipping, and invoices
- Communicate regarding orders or support requests
- Comply with legal and tax obligations
3. Legal Basis (GDPR)
For customers in the EU/EEA, processing is based on:
- Performance of a contract
- Legal obligations
- Legitimate interests
- Consent, where required
4. Data Sharing
We do not sell personal data.
Data is shared only with:
- Payment service providers
- Shipping and logistics partners
- Hosting and IT service providers
- Authorities where legally required
All partners process data in accordance with applicable data protection laws.
5. Data Retention
We retain personal data only as long as necessary to fulfill orders and meet legal requirements.
6. Cookies
Our shop uses cookies necessary for functionality and checkout. You can manage cookies through your browser settings.
7. Your Rights
You have the right to access, correct, delete, or restrict the processing of your personal data, as well as the right to data portability and to withdraw consent.
Requests can be sent to [email protected]
8. Data Security
We use appropriate technical and organizational measures to protect your personal data.
9. Contact
Masakicrafts
Germany